WMP Knowledge Base

Triple-Redundancy Data Backups

Your business data is your business. So to ensure the integrity of your email, we save three copies of your data in three geographically dispersed data centers. This triple-redundancy system is designed to give you peace of mind that your data will be stored securely.

And if one of your users ever accidentally deletes an email, an entire folder, or even a mailbox, it's easy to restore that data. The system administrator will just need to log in to the control panel and request a data restoration. Backups are retained for 14 days; so as long as the data was deleted within the past 13 days, a complete restoration can be performed.

Your backup data will be encrypted and safely stored in Amazon.com's Amazon S3 storage system, which has a commitment to 100% system availability that matches our own guarantees. The entire triple-redundancy backup system is designed to ensure that your business data will be safe and secure, and there when you need it.

Noteworthy Sync

Users of our Noteworthy product can now keep their calendar, contacts, and tasks synchronized across Microsoft Outlook, BlackBerry mobile devices, Windows Mobile devices, and Noteworthy Webmail–increasing productivity by eliminating the need to enter the same data into several locations.

With Noteworthy Sync, you can:

• Synchronize calendars, contacts, and tasks between Outlook, BlackBerry mobile devices, Windows Mobile devices, and Noteworthy Webmail
• View shared calendars in both Microsoft Outlook and Noteworthy Webmail
• Customize and schedule automatic synchronizations
• Manage and update data from any computer, BlackBerry mobile, and/or Windows Mobile device
• Increase productivity by giving others visibility to their calendar online and offline
• Easily set up sync capability between multiple computers

And since Sync is designed as a plug-in, using the open standard SyncML, it can be easily installed directly on a user's computer or mobile device.

10 GB Mailboxes

Our goal is to take storage out of the equation—and that's why we offer users huge, 10GB mailboxes. No longer will your users have to worry about cleaning out and archiving their mailboxes to prevent running out of storage space. With 10GB of data storage space, your users can keep all of their emails in their account without deleting them. This helps users to create an effective archive of work activity and provides an excellent way to manage and retrieve information about past projects, decisions, and emailed conversations.

50 MB Attachments

We want to be sure that your users aren't limited by file size limitations when they're sending an attachment. That's why we are one of the leaders in the industry, supporting up to 50MB attachments per incoming or outgoing email. This helps to ensure that users can send and receive important attachments without concern for file size limitations.

With a 50MB attachment limit, your users could send or receive...

• A 1,000 page Microsoft Word document *
• 200 slides in a Microsoft PowerPoint presentation *
• 500 JPEG images *
• A 500 page Adobe PDF file *
• And much more

* Illustrative estimate - Actual numbers will depend on the size of a given file(s).

Shared Calendar

Noteworthy Webmail includes a feature-rich web-based calendar with all the functionality you expect from a business-class calendar application — including the ability to share calendars with other users in the email hosting system (even across domains!)

Noteworthy features a robust calendar with sharing capabilities. Click to view full screen.

And when you use our Noteworthy Sync service, you can synchronize your personal calendar between Noteworthy Webmail and Outlook, and use Outlook to view others' shared calendars. With shared calendars:

• Administrators can enable and manage calendar sharing from within the administrative control panel
• Users can share their calendar with specified co-workers
• Users can view other people's calendars, if the other person has given permission
• Users can choose to show individual (or all) calendar events as public or private

Even if you don't use shared calendars, you can use the integrated calendar to:

• Schedule meetings and events with co-workers and outsiders
• Create calendar events, such as appointments, meetings, holidays, and special events
• Create recurring events (daily, weekly, monthly, yearly)
• Specify the specific start and end times for the event, or create an all-day event
• Set up event reminders, which you can receive as emails, pop-up alerts, or mobile text messages
• View and print the calendar according to day, work week, week, or month

POP3

Post Office Protocol (Version 3) is what most users need and use today. POP3 is a client/server protocol in which email is received and held on a mail server. Periodically, you check for mail on that server and then download it to your email client. POP3 is the standard protocol built into practically every email client. This method is well-suited for users that don't want to store email messages online.

IMAP4

Internet Message Access Protocol (Version 4) is another popular way to access email messages. With IMAP, messages and folders are always stored on the mail server. When users access their email, they are working directly with these messages. This means that any updates made to the email, such as moving, flagging, or marking a message as unread, is stored on the server.

IMAP is a convenient option for users who need to access their email online from multiple clients at multiple computers or locations.

Our IMAP server supports IMAP IDLE, which provides real-time push support for IMAP applications, alerting you the second you have new mail... which makes it very powerful for users on the go.

SMTP

Simple Mail Transfer Protocol is the standard protocol for sending email messages across the Internet. It is also commonly referred to as the outgoing mail server. Our SMTP servers are configured to require SMTP Authentication. The servers themselves perform two important functions. First, they verify that anyone attempting to send outgoing email through the SMTP server has the right to do so. Then secondly, they send the outgoing email. If undeliverable, the mail gets sent message back to the sender.

SSL and TLS Encryption

We provide SSL and TLS encryption for POP3, IMAP, SMTP, and the Noteworthy webmail client. Basically, this encrypts your data so that others cannot view it. Our servers also support opportunistic TLS, which allows your incoming and outgoing email data to be encrypted as it travels through the internet. This is very important for passwords and confidential emails.

Create and manage your company directories
When you create a company directory, users included in the directory have access to
up-to-date contact information for all users in the directory. Users can access the
company directory information through webmail, via the Contacts link.

Accessing your mail via Webmail  Click the Link Below:

https://webmail.mailtrust.com/

Click the links below for setup Instructions:

Setting Up Microsoft Outlook 2003 (PDF)

Setting Up Microsoft Outlook 2007 (PDF)

 Setting Up Apple Iphone (PDF)

Setting Up Blackberry (PDF)

For the Administrator of your domain:

Changing the MX Records (PDF)

Questions and Answers - iPhone

What are the minimum requirements for using the iPhone plug-in?

Your iPhone must be running firmware version 2.2 or newer. You will also need a data-transfer plan from your service provider.

How can I install the Sync for iPhone plug-in?

Search for "Noteworthy" or "Mailtrust" in the iPhone App Store to access the free download for the Noteworthy-Sync Client. After download, the app will appear as "Sync" on the home screen.

Questions and Answers - BlackBerry Device

Which BlackBerry devices do you support?

The plug-in supports all BlackBerry devices with BlackBerry Operating System version 4.2.1 or greater.

How can I install the Sync for BlackBerry plug-in?

Installing software on a BlackBerry can be done in two ways. If your service provider and your device support it, you can install over the air. Otherwise, you will need to download the software to your PC and install it through the BlackBerry Desktop Manager.

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